Customer Experience Management
We understand that CEM must go beyond managing customer satisfaction or the reputation of companies: emotions are the key.
It is the advice in the definition of business models based on emotional innovation at the level of customers, workers and suppliers.
Feelings Experience Management®"
Our methodology to measure emotions and connect them with key triggers.
Solutions which Transform
Change of value graph
Transformar las empresas
6 Sep 2017 - Neuromarketing